Privacy Policy

What type of information we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, if you write to us, we collect the Internet protocol (IP) address used to connect your computer to the Internet, e-mail address, booking history, and any information you provide to us. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect, when applicable, personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.


 

How do we store, use, share and disclose your site visitors' personal information?

Our website is hosted by a company that provides us with the online platform that allows us to sell our products and services to you. Your data may be stored may be stored with them. If so, they store your data on secure servers behind a firewall.

 

All direct payment gateways offered on our website and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Payment card details are not retained by Brazilian Holistic Massages as payments are processed directly by Paypal via the payment page embedded within our website.
 

How do we communicate with our visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 

How do we use cookies and other tracking tools?

We use third-party services, such as Google Analytics or other applications, placing cookies or utilizing other tracking technologies only to improve our customer’s experience.

 

How can your site visitors' withdraw their consent?

If you don’t want us to process your data anymore, please contact us at brazilianholisticmassages@gmail.com or send us mail to: 157B Heath Road, Twickenham - TW1 4BH - London.


 

Privacy policy updates

We reserve the right to modify this privacy policy at any time to comply with any applicable laws and regulations, so please feel free to review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at brazilianholisticmassages@gmail.com or send us mail to: 157B Heath Road, Twickenham - TW1 4BH - London.